RETURN POLICY

RETURN POLICY

Effective Date: 1/1/24

 

THANK YOU FOR SHOPPING WITH NATIVE BLEND CLOTHING. WE WANT TO ENSURE YOU ARE COMPLETELY SATISFIED WITH YOUR PURCHASE. IF YOU NEED TO MAKE A REUTRN, PLEASE REVIEW OUR RETURN POLICY BELOW:

 

NATIVE BLEND AUTOMATED RETURNS PORTAL

 

  1. ELIGIBILITY FOR RETURNS:
  • ITEMS MUST BE UNUSED, UNWASHED AND IN THE SAME CONDITION AS RECEIVED.
  • ALL ORDIGINAL TAGS MUST BE ATTACHED TO THE ITEMS.
  • RETURNS MUST BE INITIATED WITHIN 30 DAYS OF RECEIVING THE ORDER.

 

  1. NON-RETURNABLE ITEMS:
  • CUSTOM MADE-TO-ORDER ITEMS (BATTLE WORN)
  • MYSTERY BOXES/BUNDLES
  • AFFILIATE MERCHANDISE
  • CLEARANCE ITEMS
  • GIFT CARDS

 

  1. RETURN PROCESS:
  • TO INITIATE THE RETURN PROCESS, USE THE RETURNS PORTAL LINK OR CONTACT OUR CUSTOMER SERVICE AT: NATIVEBLENDCLOTHING@OUTLOOK.COM
    • PLEASE INCLUDE THE FOLLOWING IN EMAILS:
      • ORDER NUMBER
      • ITEM(S) YOU WISH TO RETURN
      • REASON FOR THE RETURN
      • WHETHER YOU WOULD LIKE AN EXCHANGE, REFUND OR STORE CREDIT.
  • OUR TEAM WITH GUIDE YOU THROUGH THE RETURN AUTHORIZATION PROCESS.

 

  1. RETURN SHIPPING:
  • FREE RETURN LABELS PROVIDED BY NATIVE BLEND CLOTHING.
  • PLEASE USE THE ORIGINAL PACKAGING TO RETURN YOUR ORDER.

 

  1. REFUND/EXCHANGE:
  • ONCE WE RECEIVE AND INSPECT RETURNED ITEMS, WE WILL PROCESS A REFUND OR EXCHANGE.
  • REFUNDS WILL BE ISSUED TO THE ORIGINAL PAYMENT METHOD.
  • EXCHANGES ARE SUBJECT TO PRODUCT AVAILABILITY. IF ITEM IS NOT AVAILABLE, ITEM OF SAME VALUE MAY BE SUBSTITUTED AT REQUEST.

 

  1. DAMAGED OR DEFECTIVE ITEMS:
  • IN THE CASE OF DAMAGED/DEFECTIVE OR QUALITY ISSUES, PLEASE CONTACT US IMMEDIATELY WITH PHOTOS OF THE ISSUE.
  • WE WILL PROVIDE INSTRUCTIONS FOR A RETURN OR REPLACEMENT.

 

  1. PROCESSING TIME:
  • PLEASE ALLOW 3 BUSINESS DAYS FOR US TO PROCESS YOUR RETURN AFTER RECEIVING THE ITEMS.

 

  1. INTERNATIONAL ORDERS:
  • WE DO NOT PROVIDE RETURNS OR EXCHANGES TO INTERNATIONAL ORDERS. IF THERE IS AN ISSUE WITH YOUR INTERNATIONAL ORDER, PLEASE CONTACT CUSTOMER SERVICE AND WE WILL FIND A WAY TO RESOLVE IT.

 

  1. CONTACT INFORMATION:
  • FOR ANY QUESTIONS OR CONCERNS REGARDING RETURNS, CONTACT OUR CUSTOMER SERVICE AT:
    • NATIVEBLENDCLOTHING@OUTLOOK.COM
    • PHONE (AVAILABLE SOON)

 THIS RETURN POLICY IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE CHECK OUR WEBSITE FOR THE MOST UP-TO-DATE POLICY.

 

THANK YOU FOR CHOOSING NATIVE BLEND CLOTHING!