Returns & Exchanges

Returns, Exchanges & Shipping

    Our goal is to make sure you are completely satisfied with the items you order and your experience with us.

Depending on the reason for the return and the condition of the product, there may be several options available to you.

Feel free to email us anytime but please keep in mind our customer service department will respond to you 10-4pm EST Monday-Friday.

To begin processing any type of return, please provide your name, the order number, and the reason for returning the product.

Please note, that all items must have their original tags attached and be unworn and unwashed.

Based in Paw Paw, Michigan 

• You will be responsible for paying postage on any returns or exchanges.

• You will have 14 days from delivery of your package to file a return claim with customer service.

• We are not responsible for lost packages. 

• We do not offer refunds on our Battle Worn collection.

• If a product you receive is damaged during shipment, or is not what you ordered, we can send a replacement. We will provide a prepaid return label for our U.S. customers to retrieve the item. If international, please contact us and we will let you know next steps. As soon as we can see there's an update on the tracking back to our facility we will send out a replacement. 

• If the item you’d like to return was ordered more than 14 days ago, the item is no longer for available for sale, or if the item was purchased using store credit as part of a previous exchange, we cannot accept the return or issue a refund for any reason.

• If the item was purchased at an event, expo or any other special event, we do not accept any returns or exchanges.

• If the item was purchased at one of our retailers, please take the product back to the retailer for a return or exchange.

*Additional limitations may apply.


Domestic Customers

You will be responsible for paying postage on any returns or exchanges.

We do not offer refunds.

To request a return, or for more information about our Returns Policy, please contact our Customer Service department by emailing


International Customers

Unfortunately, we are unable to provide return shipping labels for customers outside the United States. If you have a problem with a product, please contact our Customer Service department by emailing


Shipping Policy


The following shipping methods are available: Standard Ground (4 – 6 business days), Second Day (2 business days), Next Day (1 business day) and Same Day (same day). Business days do not include weekends and there is no weekend delivery for any shipping method except Same Day. Some items cannot be shipped using Second Day, Next Day or Same Day due to size, weight, hazardous materials and delivery address. These items will only have Standard Ground available.